| Zhu Zhaolong v. Dongtai Xuhe Safety Equipment Factory (Case of dispute over tort liability) | | 朱兆龙诉东台市许河安全器材厂侵权责任纠纷案 |
| [Judgment Abstract] | | [裁判摘要] |
| Where, after a Taobao shop operated by an individual is bound with the business license of an enterprise, the online shop becomes a shop of the nature of that enterprise. Although the shop is still operated by the individual, since the disclosed information of the shop is that of the enterprise, it gives rise to the appearance of rights actually owned by the enterprise. Under the circumstance where the enterprise no longer permits such binding and the binding cannot be cancelled, where the enterprise obtains the operation right of the shop on its own, the act of the enterprise does not constitute a tort of the individual operation. Considering that the individual has some contributions in the upgrading of the credit level of the shop, when the enterprise takes back the operation right of such shop, according to the idea of fairness and the principle of interest balance, the enterprise should give appropriate compensation to the original operator. | | 个人经营的淘宝网店绑定企业营业执照后变更为企业性质网店的，虽仍由个人经营，但因淘宝店披露的信息均为该企业信息，导致该淘宝店实际已属企业所有的权利外观。在企业不再允许该绑定，且绑定不能被取消的情况下，企业径自取得该淘宝店经营权的，并不构成对个人经营的侵权。鉴于个人对网店信用升级有一定贡献，企业将店铺经营权收回的同时，根据公平理念和利益衡平原则，应当对原经营者给予适当的补偿。 |
| Plaintiff: Zhu Zhaolong, male, 40 years old, domiciled in Tangyang Town, Dongtai City, Jiangsu Province. | | 原告：朱兆龙，男，40岁，住江苏省东台市唐洋镇。 |
| Defendant: Dongtai Xuhe Safety Equipment Factory, domiciled in Seventh Group, Sicang Village, Xuhe Town, Dongtai City, Jiangsu Province. | | 被告：东台市许河安全器材厂，住所地：江苏省东台市许河镇四仓村七组。 |
| Plaintiff Zhu Zhaolong filed a lawsuit with the People's Court of Dongtai City, Jiangsu Province against defendant Dongtai Xuhe Safety Equipment Factory (hereinafter referred to as “Xuhe Equipment Factory”) for dispute over network tort liability. | | 原告朱兆龙因与被告东台市许河安全器材厂(以下简称许河器材厂)发生网络侵权责任纠纷，向江苏省东台市人民法院提起诉讼。 |
| DISPUTED ISSUES | | |
| Plaintiff Zhu Zhaolong alleged that: On April 20, 2006, with his own real name and identity information, Zhu Zhaolong registered a Taobao shop with the Wangwang account of “Yushiwei” and Zhu Zhaolong's personal Alipay account and bank card were bound with the shop. Zhu Zhaolong sold survival equipment in the shop “Yushiwei.” One year later, the credit level of “Yushiwei” was automatically upgraded to three “red hearts” in the Taobao system. In 2008, Taobao Company launched services of binding shops with business licenses of enterprises. Zhu Zhaolong borrowed the business license of defendant Xuhe Equipment Factory from Shi Huashan. With Shi Huashan's approval and delivery of the business license to Zhu Zhaolong, Zhu Zhaolong bound it with “Yushiwei” and opened an enterprise Alipay account with the name of “Xuhe Equipment Factory.” In June 2014, Xuhe Equipment Factory required that Zhu Zhaolong should stop use its business license in the shop “Yushiwei.” In accordance with the relevant provisions of Taobao rules, Zhu Zhaolong was objectively incapable of de-binding “Yushiwei” and the business license of Xuhe Equipment Factory. Zhu Zhaolong subjectively made painstaking efforts of ten years to enable the automatic upgrade of the shop level of “Yushiwei” from one “red heart” to five “diamonds” in the Taobao system. He was unwilling to fulfill Xuhe Equipment Factory's expectation by closing the shop “Yushiwei.” Afterwards, Xuhe Equipment Factory obtained the enterprise Alipay telephone number set by Zhu Zhaolong for the shop “Yushiwei” by fraudulent means and uploaded its business license. By asking the Alipay headquarters to replace the enterprise Alipay telephone number with the number it used, Xuhe Equipment Factory controlled the shop “Yushiwei.” Up to August 21, 2015, there was still CNY15,230.82 owed by Zhu Zhaolong in the account of the shop “Yushiwei” and Xuhe Equipment Factory did not return such fund to Zhu Zhaolong after it took up the shop. Therefore, Zhu Zhaolong requested the People's Court of Dongtai City to: (1) order Xuhe Equipment Factory to stop the infringement of the shop with the Wangwang name of “Yushiwei” owned by Zhu Zhaolong and return the ownership and operation right of “Yushiwei”; (2) order Xuhe Equipment Factory to return Zhu Zhaolong the operation fund of CNY15,230.82 in the account and the interest of CNY1,417.68; (3) order Xuhe Equipment Factory to pay Zhu Zhaolong CNY20,000 as compensation for his economic losses; and (4) make Xuhe Equipment Factory bear the litigation fees. | | 原告朱兆龙诉称：2006年4月20日，朱兆龙以自己真实姓名以及身份信息在网上注册旺旺名称为“于世维”的淘宝店铺，店铺绑定朱兆龙个人支付宝和银行卡。朱兆龙在“于世维”网上店铺销售救生器材，一年后“于世维”在淘宝系统自动提升为三颗“心”。2008年，淘宝推出店铺绑定企业营业执照的服务。朱兆龙便向施华山借用被告许河器材厂营业执照，经施华山同意并将营业执照交朱兆龙和“于世维”绑定，开通名称为“许河安全器材厂”的企业支付宝。2014年6月，许河器材厂要求朱兆龙在“于世维”店铺停止使用其企业营业执照。由于淘宝相关规定，朱兆龙客观上不能将“于世维”与许河器材厂营业执照脱绑，主观上“于世维”从开始一颗“心”到淘宝系统自动升至五颗“钻石”级别，花去十年心血，不愿意通过关闭“于世维”店铺的方式来满足许河器材厂愿望。后许河器材厂通过欺骗方式获取朱兆龙对“于世维”设定的企业支付宝电话号码，并将企业营业执照上传网上，通过支付宝总部将“于世维”的企业支付宝电话修改为许河器材厂使用的号码，从而控制“于世维”网上店铺。截至2015年8月21日，朱兆龙在“于世维”店铺中尚有资金15 230．82元，许河器材厂占用后一直未退还。故请求法院：一、判令许河器材厂停止对朱兆龙拥有旺旺名称为“于世维”的网上店铺的侵权，并将“于世维”的所有权和经营权归还朱兆龙；二、判令许河器材厂返还朱兆龙账户中的经营资金15 230．82元以及利息1417．68元；三、判令许河器材厂赔偿朱兆龙经济损失20000元；四、本案诉讼费由许河器材厂承担。 |
| ．．．．．． | | 被告许河器材厂辩称，原告朱兆龙所诉没有事实和法律依据。 |
| | 一、淘宝会员名称为“于世维”的企业店铺的所有权、经营权为被告许河器材厂所有。原告朱兆龙在2008年将会员名为“于世维”的淘宝网店账号与许河器材厂的营业执照绑定是事实，从绑定时起个人网店就升格为企业网店，升级后淘宝店铺和实名认证均为许河器材厂，网店经营主体已由个人变更为企业，淘宝网店的所有权、经营权均归许河器材厂所有。 |
| | 二、被告许河器材厂的企业淘宝网店是不能将会员名称更改并与营业执照和企业支付宝解绑的，也不能再以许河器材厂的营业执照在淘宝上再开网店。 |
| | 总之，被告许河器材厂不存在侵害原告朱兆龙店铺所有权、经营权的行为，也没有损害朱兆龙合法权益，请求依法驳回朱兆龙的诉讼请求。 |
| | 东台市人民法院一审查明： |
| | 2006年4月20日，原告朱兆龙以自己真实姓名以及身份信息在淘宝网注册旺旺名称为“于世维”的淘宝店铺。店铺绑定朱兆龙个人的支付宝和银行卡，朱兆龙在“于世维”店铺销售救生器材。一年以后，“于世维”店铺在淘宝系统自动升级为三颗“红心”。2008年，淘宝推出店铺绑定企业营业执照的经营模式。朱兆龙与施华山协商，被告许河器材厂将企业营业执照交付朱兆龙与“于世维”绑定设定企业支付宝，由朱兆龙个人继续经营。2010年9月18日，淘宝认证店铺名称和公司名称均为“东台市许河安全器材厂”，会员名为“于世维”的淘宝店铺由个人变为企业性质，仍由朱兆龙继续经营。2014年6月，许河器材厂要求朱兆龙对其经营的“于世维”店铺停止使用其企业营业执照。根据《淘宝规则》规定，许河器材厂的营业执照以及企业支付宝与“于世维”的会员名以及所对应的支付宝账号不能取消绑定，双方为此协商未果。 2015年8月21日，许河器材厂将“于世维”店铺的企业支付宝电话修改为许河器材厂使用的号码，从而实际取得了“于世维”店铺的经营权。截至2015年8月21日，朱兆龙在“于世维”店铺尚有经营资金15 230．82元，许河器材厂使用“于世维”店铺后，未将该资金退还朱兆龙。 |
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